AI Customer-Chat Platform for E-commerce Brands

Multi-brand chat backend where an OpenAI assistant answers shoppers and hands over to human agents in real time.

Role: Full-stack engineer
Timeline: 2024
Client: Consulting client (confidential)
Type: Client
Category: AI & Automation

ScopeKey features

JWT auth with role guards
Brands, users and chats modules
OpenAI assistant module
Shopify and email modules
React agent console
Docker and docker-compose

StackTech stack

Technology

NestJS
TypeScript
TypeORM
MySQL
OpenAI API
Socket.IO
Shopify API
React
Docker

Tags

LLM
real-time
multi-tenant

NotesAdditional notes

Client name withheld; source code is private.

Interested in working together?